Presentation Certificate - PPAVI-2026-BEFEFB55

Certificate No. PPAVI-2026-BEFEFB55

Certificate

of Presentation

This certificate is formally awarded to:

Allissia Winarta, Cherish Arlyn, Clara Aurelya, Meity, Li. Magpika Handayani

for presenting the paper entitled:

Communication Strategies in Responses to Negative Customer Reviews on Shopee: A Discourse Analysis of Somethinc Official Shop

PPAVI-2026-BEFEFB55 / Oral

The 1st PPAVI Student Research and Vocational Conference 2026

16 Oct 2026 - 31 Oct 2026

Business Transformation, Entrepreneurship, and Sustainable Economy

Sustainable entrepreneurship

RD. Dr. Antonius Ary Setyawan, S.S., M.A, M.M.

Ketua Pengurus PPAVI

Romanus Edy Prabowo, S.Si., M.Sc., Ph.D.

Ketua Panitia

Digitally issued by PPAVI Conference System on 15 October 2026. Available at: