Nursing Innovation, Clinical Learning, and Care Quality
Electronic medical records (EMRs) support the management of patient information, clinical documentation, and healthcare delivery. Their implementation, however, depends not only on system performance but also on user capabilities and organizational support. This study aims to evaluate EMR implementation at Gunung Maria Hospital in Tomohon, Indonesia, using the Human–Organization–Technology Fit (HOT-Fit) model. A case study design will be used to examine the human, organizational, and technological dimensions of implementation. Data will be collected from relevant healthcare professionals and hospital information-system personnel using methods to be finalized in the study protocol. The findings are expected to identify factors that facilitate or hinder EMR implementation and inform recommendations for improving system quality, user satisfaction, organizational support, and system use. The study may provide hospital managers and health information technology stakeholders with context-specific evidence to guide the sustainable development of digital health services.